Cal. Rev. & Tax. Code § 41162

# (a)

The department shall develop and implement an education and information program directed at, but not limited to, all of the following groups:

(1)Taxpayers newly registered with the department.

(2)Department audit and compliance staff.

# (b)

The education and information program shall include all of the following:

(1)A program of written communication with newly registered taxpayers explaining in simplified terms their duties and responsibilities.

(2)Participation in seminars and similar programs organized by federal, state, and local agencies.

(3)Revision of taxpayer educational materials currently produced by the department that explain the most common areas of taxpayer nonconformance in simplified terms.

(4)Implementation of a continuing education program for audit and compliance personnel to include the application of new legislation to taxpayer activities and areas of recurrent taxpayer noncompliance or inconsistency of administration.