us-tx/regs
34 Tex. Admin. Code § 16.410 — Notice
(a)
Except as otherwise provided in this subchapter, any notice to a program participant required under this subchapter may be provided electronically to the email address provided by the program participant. If notice cannot be sent electronically, the comptroller or certified educational assistance organization shall provide notice by regular United States mail to the mailing address on file for the program participant. It is the responsibility of the participant to maintain up-to-date contact information with the program.
(b)
Service of notice required under this subchapter by the comptroller or certified educational assistance organization to a program participant, education service provider, or vendor of educational products or services is deemed complete and received upon:
(1) the date the notice is sent, if sent by email before 5:00 p.m. Central Standard Time;
(2) the date after the notice is sent, if sent by email after 5:00 p.m. Central Standard Time; or
(3) three business days after the date it is postmarked, if sent by regular United States mail.
Source Note: The provisions of this §16.410 adopted
to be effective December 15, 2025, 50 TexReg 8046.
Source: official text